What term describes the values and expectations that shape employee behavior within an organization?

Study for the Western Governors University (WGU) ITEC2002 D322 Introduction to IT Exam. Utilize flashcards and multiple-choice questions with hints and explanations. Be fully prepared for your exam!

Organizational culture is the term that describes the shared values, beliefs, and norms within a workplace that shape the behavior of employees. This culture influences how employees interact with one another and how they perceive their roles within the organization. It encompasses the underlying assumptions and values that drive behavior in the workplace, impacting everything from communication styles to decision-making processes.

A strong organizational culture can foster engagement, loyalty, and alignment with the organization's goals, leading employees to exhibit behaviors that reflect the company's values. For instance, a culture that values collaboration and innovation will encourage employees to work together and think creatively.

In contrast, corporate governance pertains to the systems and processes that direct and control a company, focusing more on management practices and accountability rather than the day-to-day behavior of employees. Workplace ethics refers specifically to moral principles guiding behavior in the workplace but does not encompass the broader values and norms that constitute culture. Leadership style relates to how leaders influence and motivate employees but is only one aspect of the overall organizational culture.

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