What action does corrective maintenance typically begin with?

Corrective maintenance primarily involves addressing and fixing problems that have been identified within an existing system or application. The process typically begins with reviewing application and operating system logs because these logs contain valuable information about system performance, errors, and other anomalies that may indicate underlying issues. By examining these logs, IT professionals can diagnose the problems accurately and understand the context in which they occurred, leading to more effective troubleshooting and resolution. This foundational step is essential for pinpointing the specific causes of malfunctions and ensuring that the corrective measures taken are appropriate and targeted.

In contrast, redesigning the user interface, implementing new system features, or conducting user feedback sessions are more aligned with development or enhancement activities. These actions are part of proactive maintenance or improvement efforts rather than corrective maintenance, which specifically focuses on fixing existing issues.